Privacy Policy – Alohaplaza™

Introduction

This Privacy Policy describes how **Alohaplaza™** and its subsidiaries and affiliates (“Alohaplaza™,” “we,” “us,” and/or “our”) handle personal data we collect online (through our websites) and offline (through customer support channels, our retail locations, and in-person promotional activities). We call all of these the “Services.” This Privacy Policy explains the types of personal data we collect and process, how we may use and share the data, and the choices that are available to you with respect to our handling of your personal data.

Information We Collect

We collect personal data from you when you provide it to us directly and through your use of the Site. This information may include:

• Information you provide to us when you use our Site (e.g., your name, contact details, gender, product reviews, and any information you add to your account profile);
• Transaction and billing information if you make any purchases from us or using our Site (e.g., credit/debit card details and delivery information);
• Records of your interactions with us (e.g., if you contact our customer service team, interact with us on social media);
• Information you provide us when you enter a competition or participate in a survey;
• Information collected automatically using cookies and other tracking technologies (e.g., which pages you viewed and whether you clicked on a link in one of our email updates);
• Other information necessary to provide the Site, for example, we may access your location if you give us your consent.

If you also shop in one of our stores, we may combine information you give us in-store with the information above.

Information We Collect by Automated Means

When you visit our sites, interact with our communications, or visit our stores, we collect certain information automatically. This information may include:

• URLs that refer visitors to our websites;
• Search terms used to reach our websites;
• Details about the emails we send, such as opens, clicks, and unsubscribes;
• Details about the devices used to access our websites (e.g., IP address, browser information, device information, and operating system information);
• Details about your interaction with our websites (e.g., the date, time, length of stay, and specific pages accessed during your visits to our websites);
• Information about activity in our stores, such as through closed-circuit TVs for security monitoring or geofencing to identify traffic in our stores;
• Usage information (e.g., the number and frequency of visitors to our websites).

How We Use Your Information

We use your information for the following purposes:

• To fulfill your order and maintain your online account;
• To manage and respond to any queries or complaints to our customer service team;
• To personalize the Site to show you content we think you’ll be most interested in, based on your account information, purchase history, and browsing activity;
• To improve and maintain the Site, and monitor its usage;
• For market research and feedback collection;
• To send you marketing messages and show you targeted ads, where we have your consent or are otherwise permitted to do so;
• For security purposes, to investigate fraud, and to protect ourselves and third parties;
• To comply with legal and regulatory obligations.

Who May Have Access to Your Information

We may share your information with third-party service providers who help us with services like payment processing, marketing, and customer support. These service providers are required to protect your personal data and may only process it as we instruct.

Advertising and Analytics Services

We may allow others to provide analytics services and serve ads on our behalf across websites and mobile apps. They may use cookies and similar technologies to collect information about your use of the Services and other websites, such as your IP address, device ID, and browsing history. This information is used to analyze data and display ads tailored to your interests.

Your Rights and Choices

You may manage your personal information by logging into your account and updating your profile, payment, and shipping details. You can also deactivate your account by contacting us at contact@alohaplaza.shop.

You can opt-out of receiving marketing emails at any time by following the unsubscribe instructions in our emails.

You can also restrict cookies by adjusting your browser settings, though this may affect the functionality of the website.